How to contact us?

At Australia Casino, we value your input, queries, and feedback. Whether you have questions about our services, need assistance, or simply want to get in touch, we're here to make the process easy. In this guide, we'll walk you through the various ways you can contact us and what to expect. Your connection to our casino matters, so let's explore how to reach us.

Contact Options

1. Live Chat Support

Getting instant help

If you're looking for immediate assistance, our Live Chat Support is your best bet. It's accessible directly from our website, and our friendly support agents are available 24/7 to address your queries or concerns.

2. Email Support

When you prefer written communication

For more detailed inquiries or when you need to attach documents or screenshots, you can reach us via email. Send your messages to [insert email address], and we'll get back to you promptly.

3. Phone Support

Speaking directly to a representative

Sometimes, speaking to a real person can provide the best assistance. You can call our customer support hotline at [insert phone number] during our operational hours.

4. Zendesk - Contact Our Official Manager

Escalating your concerns

For matters that require the attention of our official manager, you can use Zendesk. This contact option is ideal for more complex issues or escalations. Simply select the "Official Manager" contact topic, and your concern will be directed to the appropriate personnel for resolution.

FAQs - Frequently Asked Questions The Pokies 78 net Australia

1. How long does it take to get a response from Live Chat Support?

  • Our Live Chat Support typically responds within minutes, ensuring you get help when you need it most.

2. Are there any specific email guidelines I should follow when contacting support?

  • While there are no strict guidelines, providing clear and concise information about your query can help us assist you more effectively.

3. What are the operational hours for phone support?

  • Our phone support is available [insert operating hours]. Please note that we may experience higher call volumes during peak times.

4. How do I attach files or documents when using email support?

  • When contacting us via email, you can use standard email attachment functions to include any necessary files or documents.

5. Can I inquire about specific account issues through any of these contact methods?

  • Absolutely! Our support team is here to assist with a wide range of inquiries, including account-related issues, gameplay questions, and more.


Connecting with www ThePokies 78. net Australia Casino is straightforward, whether you prefer live chat, email, phone support, or reaching out to our official manager via Zendesk. We're dedicated to ensuring your inquiries are addressed promptly and professionally. Feel free to reach out whenever you need assistance or have something to share. We're here to make your casino experience enjoyable and hassle-free!

Quote: "Communication works for those who work at it." - John Powell